Business Details
18 Years
experience
Luxury 5-Star Cat Hotel in Hertfordshire
Established in 2008, Pilgrim Cottage Cattery is a luxury, purpose-built cat hotel in Hertfordshire, offering spacious, eco-friendly accommodations designed for feline comfort. Our 34-45 square foot runs feature airsource heating, large glass panels for natural views, and ceramic floors to maintain optimal temperatures year-round. We prioritise stress-free stays through Feliway diffusion systems and individualised care, including photo updates for owners. Our facilities include secure dual-door access, scratch posts, and a variety of toys, with provisions for prescription diets and familiar items from home. With a 5-star Defra rating and licensing from Dacorum Borough Council, we combine over 15 years of expertise with a passion for animal welfare.Our team ensures each cat receives personal attention, whether through grooming, play, or quiet companionship. Located in four acres of rural Hertfordshire, we provide a tranquil environment for cats to thrive. Payment is required five days prior to arrival, with flexible booking options for single or multiple cats. As a family-run business, we treat every guest as part of our own feline family, maintaining rigorous cleaning standards and open communication with owners throughout their pet's stay.
Services
Luxury cat accommodation
Eco-friendly heating
Spacious runs
Feliway calming systems
Personalised care
Details
- Year established: 2008
Highlights and features
- Established since 2008 with 15+ years of feline care expertise
- Eco-friendly airsource heating for constant temperature control
- Personalised care with photo updates during your cat's stay
- Feliway diffusion systems to reduce feline stress levels
- Secure dual-door access and spacious 34-45 sq ft runs
Associations and certifications
- Defra
What people say
Luxury facilities
Attentive care
Stress-free environment
Regular photo updates
Eco-friendly design
Services
Luxury cat accommodation
Spacious 34-45 square foot runs with dual-door security, large glass panels for natural views, and ceramic flooring for temperature regulation. Each unit features eco-friendly airsource heating and cooling systems to maintain optimal comfort throughout the year. Personalised bedding and enrichment items ensure a homely environment for every feline guest.
Feliway calming systems
Proven pheromone diffusion technology to create a stress-free environment for cats. Scientifically formulated to mimic natural feline facial pheromones, promoting feelings of security and familiarity. Applied in all runs before each cat's arrival to ease environmental transitions and maintain emotional wellbeing.
Personalised care packages
Individualised care plans with daily interaction preferences recorded for each cat. Options include grooming sessions, playtime with specialist toys, and quiet companionship. Owners receive regular photo updates and direct communication during opening hours for complete peace of mind.
Eco-friendly facilities
Energy-efficient airsource heating systems providing constant temperature control with minimal environmental impact. Natural ventilation through fully opening summer fronts combined with ceramic flooring for passive cooling. Wildlife-friendly grounds with bird and pony habitats visible from all runs.
Secure booking system
Comprehensive online booking platform with availability checks and mandatory pre-visit forms. Minimum 3-day charge applies with full payment required five days prior to arrival. Flexible scheduling options for single or multiple cats from the same household with dedicated family runs available.
People
Sharon Flynn
Owner
With over 15 years' experience in luxury feline care, Sharon manages daily operations and guest welfare. She personally oversees all bookings and maintains the cattery's 5-star standards. Her dedication to animal wellbeing drives the business's commitment to stress-free environments and eco-friendly practices.
Questions
What makes Pilgrim Cottage Cattery different from other cat hotels?
We offer 34-45 sq ft eco-friendly runs with airsource heating, Feliway calming systems, and personal interaction options. Our 5-star Defra rating reflects superior hygiene and animal welfare standards.
Can I visit my cat during their stay?
While we encourage settling-in visits, we don't permit unscheduled visits to maintain residents' routines. Regular photo updates and phone contact during opening hours keep owners informed.
What happens if my cat requires veterinary attention?
We maintain detailed medical notes and contact owners immediately for any concerns. Prescription food is accepted, and we coordinate with your regular vet for any required treatments.
How do you ensure cat safety and security?
Dual-door access systems, secure runs with no direct contact between non-cohabiting cats, and 24/7 monitored environment ensure complete safety for all residents.
What payment methods do you accept?
Full payment is required five days prior to arrival via bank transfer. We don't accept card payments but offer flexible booking options for regular clients.
