Business Details
Your Stay in Cheltenham Starts Here
Citrus Hotel Cheltenham, formerly The Big Sleep Hotel Cheltenham, has been serving guests in the heart of Cheltenham since its rebranding. We offer 59 modern, pet-friendly rooms designed to meet diverse needs, from business travelers to families seeking short breaks. Our facilities include complimentary WiFi, smart TVs with streaming capabilities, 24-hour reception, and accessible amenities. We pride ourselves on providing value-for-money stays with innovative design and personalized service.Guests benefit from en-suite bathrooms, room safes, and flexible check-in options, including early access for an additional fee. Located in Cheltenham city centre, we combine convenience with comfort, ensuring a memorable stay for all visitors.
Services
Standard Twin Room
Family Studios
24-Hour Reception
Pet-Friendly Stays
Streaming Services
Meeting Room Hire
Breakfast Room
Bar Services
Accessible Rooms
Luggage Storage
Highlights and features
- We offer 59 modern rooms with smart TVs and free WiFi.
- Our 24-hour reception ensures flexibility for late arrivals.
- Pet-friendly policy with transparent additional charges.
- Central location near Cheltenham's key attractions and transport links.
- Flexible check-in options including early access for a fee.
Services
Standard Twin Room
Bright twin room with natural daylight, complimentary WiFi, 21" smart TV, room safe, and en-suite bathroom with shower over bath. Designed for comfort and practicality, ideal for friends or colleagues sharing. Offers modern amenities including tea/coffee making facilities and hairdryer.
Family Studios
Spacious studio with double bed and adult-sized bunk beds, en-suite bathroom, seating area, and 'kitchen in a cupboard'. Perfect for families needing self-catering flexibility. Includes complimentary WiFi and entertainment options for all ages.
Executive Suite
Luxurious suite with king-sized bed, separate seating area, smart TV, and bathroom featuring walk-in shower and bath. Designed for business meetings or premium stays. Offers enhanced privacy and premium amenities for discerning guests.
Pet-Friendly Stays
Dedicated pet-friendly rooms with transparent additional charges. Allows guests to travel with pets while maintaining hotel standards. Pet policy details available upon booking to ensure clear expectations for all guests.
24-Hour Reception
Round-the-clock front desk support for arrivals, assistance, and guest requests. Ensures flexibility for late check-ins and urgent guest needs. Complements our commitment to accessible, reliable hospitality services at all times.
Questions
What are the check-in and check-out times?
Standard check-in is at 3:00 p.m., with early check-in available from midday for £10. Check-out time is 12:00 p.m.
Can I bring my pet to the hotel?
Yes, we are pet-friendly with additional charges applying. Please contact us directly for specific pet policy details before booking.
Is parking available on-site?
Yes, car parking is available for £10 per day. Spaces are limited so advance booking is recommended during peak periods.
What breakfast options are available?
A full breakfast is served daily from 7:00 a.m. to 9:30 a.m. weekdays (8:00 a.m. to 10:30 a.m. weekends) in our first-floor breakfast room.
Are there facilities for business meetings?
Yes, we offer meeting room hire with appropriate technology and seating arrangements. Contact our sales team for specific requirements and pricing.
Can I stream content on the room TV?
All rooms have smart TVs supporting Netflix and Amazon Prime Video via guest subscriptions. Hotel does not provide streaming service subscriptions.
