Business Details
10 Years
experience
Luxury Hotel & Spa in the Norfolk Broads
Norfolk Mead is a distinguished luxury boutique hotel, spa, and premier event venue nestled within eight acres of private grounds in the heart of the Norfolk Broads. Established with a vision to deliver unparalleled hospitality, we combine relaxed elegance with exceptional service, offering seventeen individually appointed rooms, including suites with private hot tubs, and a state-of-the-art spa featuring the UK's first beer spa. Our culinary excellence, evidenced by our AA Two Rosette award, showcases locally sourced ingredients crafted into innovative menus by Executive Chef Damien Woollard. Recognised as one of the top 3% hotels worldwide, we pride ourselves on a customer-centric ethos where every guest is treated as family.With over two decades of combined experience in the hospitality industry, owners James and Anna bring their expertise from the Formula One catering world to create a home-from-home experience. Our commitment to excellence extends to bespoke event planning, having been awarded Best Event Venue 2025 by Muddy Stilettos, and ensuring every detailfrom weddings to corporate functionsis executed flawlessly. Sustainability and local partnerships underpin our operations, while our team's dedication to continuous training guarantees a service standard that is both professional and personable.
Services
Luxury Accommodation
Spa Treatments
Fine Dining
Wedding Venues
Boating Trips
Details
- Year established: 2016
Highlights and features
- Award-winning hospitality with Muddy Stilettos Best Event Venue 2025
- UK's first beer spa with innovative wellness experiences
- Executive Chef using locally sourced Norfolk ingredients
- Family-owned with 20+ years' experience in luxury catering
- Sustainable practices and partnerships with local businesses
Associations and certifications
- AA Four Star Silver Country House Hotel
- AA Two Rosette Award for Culinary Excellence
What people say
Attentive staff
Amazing food
Beautiful setting
Luxurious rooms
Perfect wedding venue
Services
Luxury Accommodation
Our seventeen individually designed rooms and cottages offer luxurious comfort with bespoke furnishings, Natural Spa Factory toiletries, and scenic views of the River Bure. Each room features complimentary Wi-Fi, bathrobes, and slippers, with select suites offering private hot tubs and four-poster beds. The Blackberry Cottage sleeps six guests in spacious comfort, while the Chanterelle bridal suite boasts French doors opening to a grand balcony overlooking the gardens.
Spa Treatments
The award-winning spa features the UK's first beer spa, hydrotherapy pool, and a range of bespoke treatments using natural products. Guests can enjoy the herbal steam room, experience shower, and outdoor aromatic sauna. The Prosecco Spa offers anti-ageing treatments, while the Mud Chamber provides theatrical steam experiences. Complimentary two-hour spa access is available for hotel guests with advance booking.
Fine Dining
Awarded AA Two Rosettes for Culinary Excellence, our restaurant showcases locally sourced Norfolk produce in seasonally changing menus. Executive Chef Damien Woollard creates innovative dishes from breakfast to dinner, with options for dietary requirements including gluten-free and vegan. The walled garden provides herbs for the kitchen, and the wine list features carefully selected vintages to complement each course.
Wedding Venues
The Garden Room accommodates up to 140 guests for weddings with civil ceremony licenses and exclusive hire options. Packages include three-course wedding breakfasts, canap receptions, and overnight accommodation in 17 luxury rooms. The team offers personalized planning services, with packages ranging from 1,000 to 3,000. The venue has won Muddy Stilettos Best Event Venue 2025 and features picturesque grounds for photography.
Boating Trips
The Norfolk Broads offer scenic boat trips with self-hire options and guided tours. The hotel provides exclusive boat hire with amenities including hampers for picnics. Guests can explore the River Bure's tranquil waterways, spotting wildlife on the private lake, with boats equipped for comfortable day excursions. The service includes safety briefings and equipment for novice boaters.
People
James
Co-Owner
With over 20 years' experience in luxury hospitality from Formula One catering, James co-founded Norfolk Mead to realise his vision of a boutique country house hotel. He oversees operations and maintains quality standards across all departments.
Anna
Co-Owner
Anna brings extensive catering expertise from her time with McLaren's Formula One team. She manages events and culinary operations, ensuring the hotel's menus reflect local Norfolk produce and maintain AA Two Rosette standards.
Damien Woollard
Executive Chef
Award-winning chef responsible for Norfolk Mead's AA Two Rosette cuisine. Damien creates seasonally changing menus using local ingredients and leads kitchen operations for both accommodation and event services.
Francesca
Head of Events
Experienced in wedding and corporate event coordination, Francesca leads the events team in planning over 100 functions annually. She ensures seamless execution of ceremonies, receptions, and business meetings at the venue.
Danni
Event Coordinator
Supporting the events team with wedding and corporate bookings, Danni provides personalized service for clients. She assists with venue tours, menu selections, and day-of coordination for the Garden Room functions.
Questions
How do I book a room at Norfolk Mead?
Book directly through our website for best rates or contact us at 01603 737 531. Reservations require a 50% deposit for Christmas packages and 10% for standard bookings.
What spa facilities are available?
Our state-of-the-art spa includes a hydrotherapy pool, beer spa, Prosecco spa, mud chamber, steam room, and outdoor hot tub. Open daily 08:00-20:00 for hotel guests.
Can I host a wedding at Norfolk Mead?
Yes, our Garden Room venue accommodates up to 140 guests with civil ceremony licenses. Packages from £1,000 include exclusive hire, catering, and accommodation for wedding parties.
Are pets allowed at the hotel?
We welcome well-behaved pets in designated rooms (Juniper, Crab Apple, Sweet Chestnut) at £20 per night. Pets are not permitted in main hotel areas or on boats.
What dining options are available?
Our AA Two Rosette restaurant offers breakfast, lunch, dinner, and afternoon tea. Menus feature locally sourced ingredients with options for all dietary requirements including gluten-free and vegan.
Is there boat hire available?
Yes, we offer exclusive boat hire on the River Bure with safety equipment and picnic hampers. Boats accommodate 4-6 guests for day trips through the Norfolk Broads waterways.
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