Business Details
Luxury Hotels in Ayrshire with SimpsInns Hospitality Group Hospitality Group
SimpsInns Hospitality Group Hospitality Group is a family-owned business with a proud independent heritage, offering luxury hotels, restaurants, spa, golf, and leisure destinations in Ayrshire. Established by Malcolm and Karen Simpson, our group includes award-winning venues such as The Waterside Hotel, The Gailes Hotel & Spa, and The Loans Inn. Our commitment to exceptional Scottish hospitality is reflected in our beautifully appointed accommodations, gourmet dining experiences, and world-class leisure facilities. With over two decades of combined experience in the hospitality industry, our team ensures every guest receives a warm welcome and unforgettable service.Our expertise extends to hosting weddings, corporate events, and golf retreats, supported by proximity to championship courses like Royal Troon and Turnberry. As an authoritative leader in Ayrshire tourism, we maintain rigorous quality standards across all properties, evidenced by our 'Hospitality Business of the Year' accolade. Our trustworthiness is demonstrated through transparent booking policies, including a Best Rate Guarantee and complimentary spa access for direct bookings.
Services
Luxury Accommodation
Fine Dining
Spa Treatments
Golf Packages
Wedding Venues
Highlights and features
- Family-owned group with 20+ years' experience in Scottish hospitality
- Award-winning venues including 'Hospitality Business of the Year'
- Best Rate Guarantee when booking directly through our website
- Proximity to world-class golf courses like Royal Troon and Turnberry
- Complimentary spa access for hotel guests at The Gailes Hotel
What people say
Absolute gem of a hotel
Friendly and helpful staff
Stunning coastal views
Delicious food
Perfect golf location
Services
Luxury Accommodation
Experience award-winning hospitality across our Ayrshire properties featuring 42 deluxe rooms at The Gailes Hotel & Spa, 23 scenic suites at The Waterside Hotel, and boutique accommodations at The Loans Inn. All guests enjoy complimentary access to thermal suites and gym facilities at The Gailes. Our rooms combine modern comforts with traditional Scottish charm, offering panoramic coastal views and proximity to championship golf courses.
Fine Dining
Discover diverse culinary experiences at our six venues including Coast Restaurant's nautical-themed dining, The Potting Shed's garden-inspired menus, and The Loans Inn's locally sourced Scottish cuisine. We offer 15% discounts for Blue Light Card holders and feature seasonal tasting menus created by our Executive Chef Ewan McAllister. Our restaurants combine exceptional food with scenic settings overlooking the Firth of Clyde and Ayrshire coastline.
Spa Treatments
Rejuvenate at Si! Spa at The Gailes featuring thermal suites, hydrotherapy pools, and premium skincare treatments. Our new coastal spa at The Waterside Hotel will offer similar luxury facilities with sea-view treatment rooms. Both locations provide expert therapies using natural oils and advanced techniques delivered by qualified therapists, with membership options available for regular access to fitness classes and wellness amenities.
Golf Packages
Enjoy world-class golf experiences with our Stay & Play packages covering Dundonald Links, Western Gailes, and Gailes Links courses. The Gailes Hotel features a Toptracer driving range and PGA-certified coaching. Guests benefit from preferential green fees and exclusive access to Scotland's Open Championship venues within easy reach of our properties, making us the perfect base for golfing holidays.
Wedding Venues
Celebrate your special day at two exceptional venues: The Gailes Hotel's outdoor Wedding Pavilion and Rooftop Conservatory, or The Waterside Hotel's waterside Kyle Suite. We offer comprehensive wedding packages including accommodation, banqueting, and dedicated event planning. Both venues have received Confetti Wedding Awards and provide flexible spaces for ceremonies ranging from intimate gatherings to grand celebrations for 240 guests.
People
Malcolm Simpson
Co-Owner
Co-founder of SimpsInns Hospitality Group Hospitality Group with over 25 years' experience in the Scottish hospitality industry. Malcolm oversees strategic operations across all venues, ensuring the group maintains its reputation for exceptional service and quality.
Karen Simpson
Co-Owner
Co-founder instrumental in developing the group's award-winning venues. Karen focuses on guest experience and service standards, drawing from her extensive background in luxury hospitality management across Ayrshire's premium properties.
Lee Simpson
Operations Director
Second-generation hospitality professional managing day-to-day operations. Lee implements innovative guest services and coordinates the group's golf and wedding packages, leveraging his expertise in event management and tourism development.
Jack Simpson
Marketing Director
Responsible for brand strategy and digital marketing. Jack leads the group's direct booking initiatives and loyalty programmes, applying his knowledge of hospitality marketing trends to maintain competitive advantage in Scotland's tourism sector.
Questions
Can I book rooms directly with SimpsInns Hospitality Group Hospitality Group?
Yes, booking directly through our website guarantees the best available rates and includes benefits like complimentary spa access and a 10% discount with promo code DIRECT10.
Do you offer dining discounts for local residents?
Blue Light Card holders receive 15% off food at all our restaurants, with additional loyalty benefits available through our free SimpsInns Hospitality Group Hospitality Group Rewards Card programme.
Are golf packages available for non-residents?
Our Stay & Play packages are available to all guests, offering preferential green fees and access to championship courses like Dundonald Links and Western Gailes for both hotel residents and day visitors.
Can I host a wedding at multiple venues?
We offer coordinated wedding services across our two specialist venues - The Gailes Hotel with outdoor pavilion and The Waterside Hotel's waterside Kyle Suite, with flexible packages for ceremonies and receptions.
Is spa access included with hotel stays?
All hotel guests receive complimentary access to thermal suites and gym facilities at The Gailes Hotel, with our new Waterside Spa offering similar amenities upon completion in 2025.
Do you have seasonal Christmas events?
We host festive brunches, party nights, and Hogmanay celebrations across all venues, featuring special menus, live entertainment, and family-friendly Santa visits at The Potting Shed and Loans Inn.
Videos
