Business Details
28 Years
experience
Emergency
services
Student Accommodation in Chester | Abbey Rentals
Established in 1998, Abbey Rentals has become Chester's leading provider of student accommodation. Our team combines over 65 years of local letting experience with a deep understanding of student needs. We offer a comprehensive service for tenants and landlords, managing properties from initial viewings to tenancy agreements and maintenance. Our fully inclusive pricing covers utilities and broadband, with flexible payment options to support students financially. With properties within walking distance of the University of Chester, we prioritise modern, well-maintained housing that feels like a true home away from home. Services
Student accommodation
Property management
Rent collection
Maintenance services
Online tenancy management
Details
- Year established: 1998
Highlights and features
- No upfront fees or deposits required
- All properties include utilities and broadband
- 24/7 maintenance team for urgent repairs
- Properties within walking distance of University of Chester
- Flexible payment options for students
What people say
Great service
Modern properties
Quick repairs
Supportive staff
Easy process
Services
Student accommodation
We provide modern, fully furnished student accommodation in Chester. All properties include utilities and broadband, with flexible contract terms. Our service ensures properties are within walking distance of the University of Chester, offering 24/7 maintenance support and online tenancy management tools for tenants.
Property management
Our full property management service handles tenant acquisition, contract administration, and maintenance. Landlords benefit from guaranteed rent collection and professional dispute resolution. We offer three management tiers: fully managed, rent collection only, and let-only services tailored to landlord requirements.
Maintenance services
24/7 emergency maintenance support for urgent issues. Our dedicated team responds promptly to repair requests through an online portal. Services include plumbing, electrical work, and general property upkeep, ensuring all accommodations maintain high safety and comfort standards throughout tenancies.
Online tenancy management
Manage your tenancy through our online platform. Submit maintenance requests, pay rent, and access contract documents via mobile devices. The system provides instant updates on repair status and contract deadlines, streamlining communication between tenants, landlords, and our management team.
Reservation process
Our four-step reservation process includes property viewings, online reservations, digital contract signing, and key collection. We offer flexible payment options for initial deposits and guarantee no hidden fees. The system ensures all tenants complete necessary documentation within five working days of application.
People
Tim Maunder
Director
With over 25 years' experience in Chester's student property market, Tim co-founded Abbey Rentals in 1998. His expertise spans property management, local authority compliance, and tenant relations, ensuring the company maintains high service standards.
Alison
Director
As co-founder and director, Alison brings extensive property management experience to Abbey Rentals. She oversees day-to-day operations and tenant support services, maintaining the company's commitment to quality student accommodation since 1998.
Becky Worgan
Office Manager
Becky manages tenant inquiries and contract administration. With five years' experience in student lettings, she provides expert guidance through the reservation process and ensures smooth communication between tenants and landlords.
Alan
Maintenance Supervisor
Alan leads our 24/7 maintenance team, responding to repair requests within hours. With a decade of experience in property upkeep, he ensures all student accommodations meet safety standards and resolve issues promptly.
Questions
What is Abbey Student Rentals' reservation process?
Our four-step process includes property viewings, online reservations with £100 advance, digital contract signing, and key collection. All tenants must complete documentation within five working days.
Do properties include utility bills?
Yes, all properties include gas, electricity, water, and broadband in the rent. There are no hidden charges for utilities.
What payment methods do you accept?
We accept bank transfers and card payments through our online portal. Flexible payment options are available for students facing financial difficulties.
How does the maintenance service work?
Report issues via our online portal. Our 24/7 team responds promptly to emergencies, with non-urgent repairs typically completed within 24 hours during working days.
What are the contract terms?
Contracts run from academic year start dates, with options for early access after 6pm. Tenants must return properties in original condition, minus reasonable wear and tear.
Do you offer landlord services?
Yes, we provide three management tiers: fully managed, rent collection only, and let-only services with flexible support options for property owners.
