Business Details
30 Years
experience
Luxury Country Hotel in Norfolk | The Pheasant Hotel
The Pheasant Hotel, nestled in the heart of North Norfolk, offers a timeless blend of historic charm and modern comfort. Established in 1996 as part of the Coaching Inn Group, we have cultivated a reputation for exceptional hospitality, earning accolades such as the Which? Recommended Provider for Small Hotel Chains 2024/25 and a Top UK Employer listing. Our team, rooted in a family-oriented culture, delivers a heartfelt welcome to every guest, combining centuries-old heritage with contemporary amenities. The hotel's AA-rosette-awarded kitchen showcases locally sourced Norfolk produce, while our elegantly restored interiors feature oak beams, sash windows, and bespoke furnishings.From woodland walks to coastal vistas, our location provides a tranquil retreat for discerning travellers seeking authenticity and warmth. With 34 luxury rooms, event spaces for weddings and corporate gatherings, and a commitment to sustainability, we ensure every stay is steeped in tradition yet tailored to modern expectations.
Services
Boutique Accommodations
Fine Dining
Wedding Venues
Event Spaces
Pet-Friendly Stays
Afternoon Tea
Corporate Meetings
Local Tours
Christmas Events
Room Service
Details
- Year established: 1996
Highlights and features
- We offer 25 years of expertise in historic hotel restoration
- Our kitchen holds an AA-rosette for culinary excellence
- Pet-friendly accommodations with dedicated dog-friendly facilities
- Award-winning event spaces for weddings and corporate gatherings
- Bespoke interiors combining period features with modern comforts
Associations and certifications
- AA-rosette
What people say
AA-rosette cuisine
Pet-friendly amenities
Wedding venue excellence
Historic ambiance
Scenic Norfolk location
Services
Boutique Accommodations
Our 34 individually designed rooms combine historic character with modern comforts. Features include premium linens, H2K Harrogate toiletries, Dyson hairdryers, and Roberts radios. Room categories range from Classic Doubles to Shepherd's Huts with wood burners, offering options for both short stays and extended retreats.
Fine Dining
The AA-rosette-awarded restaurant serves Modern British cuisine using Norfolk-sourced ingredients. Menus feature seasonal dishes like roasted meats with Yorkshire pudding, complemented by local wines and craft beers. The Orangery provides a sophisticated setting for formal dining, while the bar offers a relaxed atmosphere for casual meals.
Wedding Venues
We offer exclusive wedding packages across multiple venues including the Orangery (80 capacity) and Kelling Room (30 capacity). Services include bespoke menus, overnight stays, and full-day hire. The 'Innspired Packages' provide tailored options from intimate micro-weddings to grand celebrations with professional coordination.
Pet-Friendly Stays
We welcome pets with dedicated amenities including dog beds, treats, and walking routes. Pet-friendly rooms and dining areas ensure comfort for both guests and their companions, with special arrangements available for larger groups or specific requirements.
Corporate Meetings
Meeting spaces accommodate 8-40 delegates with flexible configurations. Features include high-speed WiFi, AV equipment, and customisable catering. The venue combines professional facilities with scenic surroundings, ideal for conferences, team-building events, and business retreats.
People
Kevin Charity
Founder
Founded the Coaching Inn Group in 1996, transforming historic properties into award-winning hospitality venues while maintaining their architectural integrity and community connections.
Adam Charity
Managing Director
Leads the group's strategic growth, focusing on sustainable tourism and heritage preservation across 35 UK properties while upholding family values in operations.
Questions
What are the check-in and check-out times?
Check-in is guaranteed from 15:00, with check-out at 11:00. Early arrivals and late departures may be accommodated subject to availability.
Are pets allowed at the hotel?
Yes, we are pet-friendly with designated rooms and dining areas. Dogs receive treats and beds, with walking routes available on the Kelling Estate.
Do you offer corporate event facilities?
Yes, we provide meeting spaces for 8-40 delegates with AV equipment, custom catering, and overnight accommodations for business events and team-building retreats.
What dining options are available?
The AA-rosette restaurant serves seasonal British cuisine, while the bar offers casual dining. Afternoon tea and special event menus are also available.
Are there local attractions nearby?
The hotel is near Holt town centre, Kelling Heath woodlands, and the North Norfolk Coast Path, with easy access to historic sites and scenic railways.
