Business Details
11 Years
experience
Your Home Away From Home in Torquay
Established in 2015, Grosvenor House is a family-run guest house located in the heart of Torquay on the English Riviera. Owned and operated by Paula and Ray, former professionals who transitioned from corporate careers to hospitality, the business combines decades of customer service and event management expertise. Our property offers en-suite rooms with modern amenities, including complimentary Wi-Fi, beverage trays, and USB charging points. Strategically positioned near Torre Abbey Sands, the Princess Theatre, and the Riviera International Conference Centre, we cater to both leisure and business travellers. The property features a spacious lounge with traditional and modern board games, a sunlit patio with seasonal floral displays, and themed 'GamesFest' weekends that attract board game enthusiasts.Our commitment to quality is reflected in consistently positive guest reviews praising our hospitality, cleanliness, and value for money. We prioritise direct bookings to ensure competitive pricing and personal service, with flexible room configurations for solo travellers, couples, and families. The on-site team includes experienced hospitality staff and student assistants, all dedicated to enhancing guest experiences through local knowledge and attentive service.
Services
Accommodation
GamesFest Events
Breakfast Included
Free Parking
Wi-Fi Access
Details
- Year established: 2015
Highlights and features
- We offer en-suite rooms with modern amenities including USB charging points
- Located within walking distance of Torquay's main attractions and transport links
- Hosts with 20+ years combined hospitality and event management experience
- Unique GamesFest weekends with exclusive board game access and events
- Complimentary services including parking, Wi-Fi, and local travel advice
What people say
Warm welcome
Great location
Clean rooms
Friendly hosts
Value for money
Services
Accommodation
Grosvenor House provides 15 en-suite guest rooms across ground and first floors, including Superior, Standard, and Family configurations. All rooms feature luxury bedding, Smart TVs, safes, and complimentary toiletries. Flexible arrangements accommodate solo travellers, couples, and multi-generational groups. Seasonal pricing available with discounts for direct bookings and extended stays.
GamesFest Events
Themed board game weekends include accommodation, meals, and access to extensive game libraries. Events run Friday evening to Sunday afternoon with optional extended stays. Packages include curated dining experiences and licensed bar access. Limited to 20 participants for intimate gaming sessions with both classic and modern titles available.
Breakfast Included
Daily breakfast service offers both hearty and healthy options between 8:15-9:15am. Menus feature traditional English dishes alongside lighter alternatives. Special dietary requirements accommodated with advance notice. Complimentary beverage tray with tea, coffee, and snacks available throughout guest stay.
Free Parking
On-site parking available for all guests at no additional charge. Secure vehicle storage with direct access to guest accommodation. Complimentary parking included with all room bookings, subject to availability during peak periods and special events.
Wi-Fi Access
High-speed wireless internet available throughout the property. Free connectivity for all guests with dedicated business-use bandwidth. Network supports multiple devices simultaneously with no additional charges for extended stays or conference attendees.
People
Paula
Co-Owner
Former customer service professional turned hospitality entrepreneur. Manages gardens and breakfast service. Organises GamesFest events and maintains the property's floral displays. Provides local tourism advice to guests.
Ray
Co-Owner
Ex-event manager and journalist who transitioned to hospitality. Oversees technical operations and guest entertainment. Hosts Torquay United radio broadcasts and manages the guest house's modern board game collection.
Becca
Team Member
Sixth-form student pursuing A Levels with aspirations in Business Management or Law. Assists with guest services and breakfast operations. Vintage clothing enthusiast who manages guest interactions in dining areas.
Hazel
Team Member
Final-year student balancing education with hospitality work. Active community participant in Torbay. Manages guest relations and operates as online business owner specialising in Croc accessories customisation.
Molly
Team Member
Former college student now working as care assistant. Pursuing healthcare career while supporting guest operations. Focuses on maintaining high service standards and guest comfort during shifts.
Questions
What room types are available?
We offer Superior, Standard, and Family rooms with en-suite facilities. All include luxury bedding, Smart TVs, and USB charging points.
Are GamesFest weekends suitable for families?
Yes, children welcome though most games recommended for ages 8+. Alternative activities available including local attractions and coastal walks.
What payment methods do you accept?
We accept credit/debit cards, cash, and electronic bank transfers for both deposits and final payments during your stay.
Is parking available at the guest house?
Yes, free on-site parking provided for all guests with no additional charges. Limited spaces available on first-come basis during peak periods.
What local attractions are near Grosvenor House?
Within walking distance: Torre Abbey Sands, Princess Theatre, and Riviera Conference Centre. Nearby attractions include Babbacombe Model Village, Kents Cavern, and Paignton Zoo.
