Business Details
50+ Years
experience
Your Trusted Student Housing Partner in Liverpool
Established in 1972, Urban Student Lets operates as the student-focused division of the Urban Group. As a family-run business, we prioritise tenant satisfaction through direct property ownership and management, ensuring prompt repairs and maintenance without intermediary delays. Our portfolio maintains high standards with inclusive utility options to simplify student living. Transparency in pricing remains central to our ethos, avoiding hidden fees common in the sector.Recognised by all major Liverpool university housing schemes, we combine decades of property expertise with tailored services to deliver quality accommodation at fair market value. Our commitment to excellence is reflected in long-standing tenant relationships and positive feedback regarding our responsive service and well-maintained properties.
Services
Student Accommodation
Utility Packages
Property Management
University Partnerships
Maintenance Services
Details
- Year established: 1972
Highlights and features
- We own properties directly for faster maintenance responses
- Transparent pricing with no hidden fees or charges
- Approved by all major Liverpool university housing schemes
- Family-run business with 50+ years property sector experience
- Flexible utility packages tailored to student requirements
Associations and certifications
- University of Liverpool Housing Scheme
What people say
Prompt repairs
Professional and prompt
Capped prices on bills
Deposit fully returned
Excellent condition properties
Services
Student Accommodation
We provide purpose-managed student housing across Liverpool's prime locations. Our properties range from single flats to multi-bedroom houses, all maintained to high standards with optional utility packages. Direct ownership ensures rapid response to maintenance needs while university partnerships guarantee approved housing standards.
Utility Packages
Flexible utility solutions simplify student living costs. Options range from basic utility coverage to comprehensive packages including internet and TV services. Transparent pricing structures eliminate hidden charges, with clear communication about all included services and associated costs.
Property Management
Our direct property ownership model enables efficient management and immediate maintenance action. Properties receive regular quality checks while our responsive approach addresses tenant concerns promptly. This vertical integration maintains consistent standards across our entire accommodation portfolio.
University Partnerships
Approved by all major Liverpool university housing schemes, we meet institutional quality requirements. These partnerships ensure our properties satisfy academic standards for student welfare while providing tenants with assurance of approved accommodation quality and service levels.
Maintenance Services
Dedicated maintenance services operate across our portfolio. Direct ownership eliminates agency delays, enabling rapid resolution of issues. Our team prioritises prompt attention to repairs while maintaining high safety and quality standards throughout the property lifecycle.
People
David
Managing Director
Leading the Urban Group since its 1972 founding, David oversees strategic direction and quality standards. With five decades in property management, he champions direct landlord engagement and tenant-first policies that define the company's approach to student accommodation.
Alex
Web & Media
Managing digital operations and marketing, Alex ensures effective online communication of housing options. His role focuses on presenting property portfolios through modern platforms while maintaining alignment with the company's core values of transparency and quality service delivery.
Questions
What types of student accommodation do you offer?
We provide single-bedroom flats and multi-bedroom houses across Liverpool's key student areas, all maintained to high standards with optional utility packages.
Do your rents include utility bills?
We offer flexible utility packages ranging from basic inclusion to comprehensive coverage including internet and TV services, with transparent pricing structures.
Are your properties approved by local universities?
Yes, we're approved by all major Liverpool university housing schemes, ensuring our accommodations meet academic standards for student welfare and quality.
How quickly do you handle maintenance requests?
Direct ownership enables rapid response times. Our team typically resolves reported issues within hours rather than days, with emergency repairs prioritised immediately.
What payment options are available?
We offer utility-inclusive packages and direct billing options, with clear communication about all charges and no hidden fees throughout tenancy periods.
